Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Once your order has shipped, delivery typically takes 2-5 business days within the United States. We partner with trusted fulfillment networks, including Amazon's fulfillment services, to ensure fast and reliable delivery from domestic US warehouses.

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, or other circumstances beyond our control.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Confirmation and Order Tracking
You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.

Packaging
Your order may arrive in packaging from our fulfillment partners, including Amazon packaging. This is a normal part of our fulfillment process and does not affect the quality, authenticity, or condition of your product.

Damages
If your order arrives damaged in any way, please email us as soon as possible at usadirect.support@gmail.com with your order number and a photo of the item's condition. We will work with you to resolve the issue promptly.

Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at usadirect.support@gmail.com so we can attempt to correct it before your order ships.

Questions
If you have any questions about your order or this policy, feel free to contact us at usadirect.support@gmail.com.